Wednesday, April 26, 2023 | 12:00-1:30 PM
RCMA Conference Room | 3993 Jurupa Ave., Riverside 

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To register, contact RCMA at (800) 472-6204 or mdecker@rcmadocs.org. 

Medical assistants (MAs) can increase medical practice efficiency, patient satisfaction, and patient care quality. Increased satisfaction and quality can reduce malpractice liability risk. But MAs can also increase liability risk for their supervising/delegating clinicians and employers. Physician employers of MAs may be found vicariously liable for MAs' negligent actions and may also be directly liable for negligent supervision, delegation, hiring, and/or training of MAs. Through closed case studies, this presentation outlines the benefits and potential liability exposures related to the employment of MAs. The cases demonstrate how liability can arise from inappropriate utilization of MAs and how to use risk reduction strategies to mitigate risk.

This presentation will support your ability to:

• Recognize the limitations and roles of MAs and ensure that MAs are not exceeding their scope of service and are being supervised appropriately.
• Cultivate an environment where medical assistants are empowered to speak up when they are concerned about patient safety
• Provide job-specific training for medical assistants, which includes an introduction to administrative and patient care protocols
• Keep a written record of competency assessment, training, and confirmation

Limit 2 Staff Per Practice in Addition to Physicians

Presenters:

Anne Marie Lyddy
Senior Risk Management Consultant

Stacy Stauffer
Senior Risk Management Consultant

Cancellation Policy:
Cancellations made up to one week before the event will be eligible to receive a full refund.

CME INFORMATION & DISCLOSURE

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of NORCAL Insurance Company and ProAssurance Indemnity Company, Inc. The NORCAL Insurance Company is accredited by the ACCME to provide continuing medical education for physicians.

NORCAL Insurance Company designates this activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. NORCAL Group, now part of ProAssurance, includes NORCAL Insurance Company and its affiliated companies.