Thursday, August 14, 2025 | 12:15 p.m - 1:15 p.m.

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Medical Assistants (MAs) can increase medical practice efficiency, patient satisfaction, and patient care quality, which can all reduce malpractice liability risk. But MAs can also increase liability risk for their supervising/delegating clinicians and employers. Physician employers of MAs may be found liable for MAs’ actions and may also be directly liable for negligent supervision, delegation, hiring, and/or training of MAs.

Through closed case studies, this presentation outlines the benefits and potential liability exposures related to the employment of MAs. The cases demonstrate how liability can arise from inappropriate utilization of MAs and how to use risk reduction strategies to mitigate risks.

  

Learning Objectives:

• Recognize the limitations & roles of MAs & ensure that MAs are not exceeding their scope of service & are supervised appropriately
• Cultivate an environment where MAs are empowered to speak up when they are concerned about patient safety
• Provide job-specific training for MAs, which includes an introduction to administrative & patient care protocols
• Keep a written record of competency assessment, training & confirmation

  

Presenters:

Katie Theodorakis, JD
Anne Marie Lyddy, MHA

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The ProAssurance Indemnity Company, Inc. is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The ProAssurance Indemnity Company, Inc. designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.